Henlow Veterinary Centre

Henlow Veterinary Centre is an independent practice with RCVS accredited Hospital Status. The website highlights small animal surgery including minimally invasive surgery, plus specific areas such as BOAS and traumatology. It also states it provides 24-hour care and offers out-of-hours emergency cover using its own team in its own practice.

From the latest reviews available, owners repeatedly mention being able to get help out of hours (including a 3am emergency call with a vet reportedly arriving within 15 minutes), appointments being accommodated, and staff taking practical steps to reduce stress in difficult moments (e.g., helping a distressed cat after a seizure and cleaning the cat and carrier before sending them home).

Services

•24-hour care / emergency out-of-hours service (described on the website as provided by the clinic’s own team in its own practice)
•Small animal surgery
•Minimally invasive surgery (the site references laparoscopic spay)
•BOAS (brachycephalic obstructive airway syndrome) work mentioned as a specialty on the website
•Traumatology mentioned as a specialty on the website
•Review-mentioned care examples
•Neutering
•Kitten vaccinations
•Dental care
•Parasite control (flea and worming)
•Support around seizures (assessment/handling during an appointment)
•End-of-life care
•Advice given out of hours (one reviewer says it was provided free of charge)

Reviews

4.8 stars from 252 reviews. - Out-of-hours responsiveness: owners describe getting help at night, including reassurance on the phone and rapid in-person assessment for an emergency.

•Calm, practical handling during stressful events: one review describes staff stepping in when a cat seized and was highly distressed, then cleaning the cat and carrier to make the trip home easier.
•Bread-and-butter care plus procedures: reviewers mention routine parasite control, vaccinations, neutering, dental care, and end-of-life support.
•Access and communication: multiple reviewers say appointments were accommodated and that advice was provided when needed (including out of hours in one case).

Reviews for Henlow Veterinary Centre

Note: Showing the 5 most recent Google reviews out of 252 we track in total. Recent reviews may not be representative of overall sentiment.

Chelsea S

in the last week

The best vets ever. So professional and careing. Always been put at ease. Appointments always accomodated. Always happy to help with advice. Our pets are lucky to have a fantastic place to go.

George Howard

a week ago

Beat vets around, great staff and amazing set up for my dog, always there for my dog 24 hours!

Teresa Bhowmik

a month ago

We "inherited" Henlow Vets when we adopted Rosie (formerly Candice!), and later Lulu (formerly Blue Bear) from Accolade Hounds. They have been absolutely brilliant with the dogs, can't fault them, especially when Rosie refuses her kennel cough treatment.

Lucy

I want to share a huge thank you to our amazing vets, who have always made us feel completely reassured that my two cats are in the best possible hands. Every visit has been calm, caring, and professional. But this past Friday truly showed just how compassionate the team is. Before her appointment, my cat had a seizure and became extremely distressed, even urinating in her carrier. My partner had to bring her in while also looking after our toddler, and the staff immediately stepped in to help (apologies we didn’t get their name). They not only cared for our cat with such gentleness, but they also cleaned both her and the carrier so she could go home more comfortable and clean. This small act made an enormous difference during an incredibly stressful moment. A heartfelt thank you to the staff member who helped him, your kindness made the situation so much easier for our family. We are genuinely grateful for everything you do. 🤍

Rita Barath-Barnett

The team at Henlow vets are amazing, always go out their way to help and are super friendly. Even when we've had to take our dog there for an emergency at 3 am. They were at the end of the phone, reassured us and the vet was there within 15 minutes so they could see him.

Charlotte Langeveld

The team at Henlow Vets are incredible! I have had all sorts of pets with this practice over the years and they have been consistently fabulous! I could not recommend them more! I truly value the team’s friendly and honest approach. It is very clear that all staff in the practice share a genuine care for animals. The team go above and beyond for both pet and owner to ensure maximum comfort and satisfaction.

Happy Bunny

Contacted Henlow Vets for some advice for our aging cat. They responded out of hours, free of charge and were kind and reassuring in their response. Sadly we never got to use them to support our lovely girl, but their support online was very much appreciated.

Sarah Pavlovic

3 weeks ago

Henlow Veterinary Hospital is undoubtably fantastic. Every single member of staff is professional, incredibly friendly, and leaves you feeling nothing but comfortable and reassured leaving your beloved member of family in their care. Over the past 9 months I’ve frequented Henlow Vets multiple times (routine visits for flea and worming and a neutering) and it’s always smelt and looked so lovely which, personally, adds to the confidence I have in them. I 100% recommend Henlow Veterinary Hospital. Their service is unparalleled and I feel very blessed that Bear is registered with them.

Meg Taylor

2 months ago

Henlow Vets are outstanding. Whilst living in Lower Stondon for a year, they looked after my two dogs and cat (when needed) and their care was amazing. All the staff were friendly, caring and efficient. I can't thank them enough and highly recommend.

Michelle Perkins

8 months ago

We have always had a fantastic experience at Henlow vets. Since moving to the area 2.5 years ago they have looked after all of our cats. From Kitten vaccinations & neutering to dental care & even end of life care leading up to loosing our older cat more recently. The team are friendly, kind, understanding & professional. We feel so blessed to have one of the best vets in the county at the end of our road. Thank you to everyone at Henlow Vets. Our fur babies are our world so it means a lot.