Medivet Marston Moretaine

Medivet Marston Moretaine is part of the Medivet group, with access to around-the-clock emergency care through Medivet 24-hour centres; overnight emergency consultations are listed at a single nationwide fee of £130 between 7pm and 9am. The clinic is also listed as a veterinary nurse training facility. Recent feedback continues to highlight a friendly team, short-notice help for suddenly unwell pets, and sensitive support during end-of-life visits.

Services

• •Urgent and same-day appointments: Owners describe being fitted in at short notice for sudden illness and urgent treatment, including one case where an unregistered puppy was seen the same day.
• •24-hour emergency care access: The clinic offers access to Medivet 24-hour centres for out-of-hours emergencies.
• •Routine consultations and first visits: Reviews mention positive first visits for kittens, with staff helping pets stay calm and making the experience less stressful.
• •End-of-life support: Owners describe practical and compassionate help around bereavement, including handling paperwork and following up about ashes and payment in a sensitive way.
• •Veterinary nurse training facility: The practice is listed as a veterinary nurse training site.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The clearest published figure is the Medivet overnight emergency consultation fee of £130 for appointments between 7pm and 9am.

People

• •Dr. Kate – praised for patience, kindness, and taking time to answer questions thoroughly.
• •Dr. Jacky – also thanked for patience and clear, thorough explanations.
• •Reception, vet and nursing team – repeatedly described as friendly, professional and supportive, including during urgent appointments and bereavement arrangements.

Reviews

4.9 stars from 163 Google reviews. Recent feedback is very positive overall, with recurring comments about a kind, approachable team and a smooth visit experience.

• •Friendly, caring staff are the strongest repeated theme, with owners describing the whole team as helpful, supportive and welcoming.
• •Short-notice care stands out, including same-day help for a suddenly unwell puppy and urgent treatment arranged at very short notice.
• •Gentle handling and clear communication are mentioned by first-time visitors, including kittens being kept calm and vets taking time to answer questions.
• •Convenience and practical support also come up, with easy online booking, easy parking, and especially thoughtful handling of end-of-life paperwork, ashes and follow-up contact.