Allpets Veterinary Clinic Limited, located in Neasden, London, holds a moderate Google Maps rating of 3.8 stars based on 55 reviews. The feedback from clients presents a mixed picture of the clinic's services and customer experience.

The reviews highlight some recurring concerns, particularly regarding communication and pricing transparency. Bernadine Gregory, who gave a 1-star review, expressed frustration over a lack of timely solutions for her pet's medical issues. Similarly, another reviewer, S OS, noted inconsistent behavior from vet David, sometimes finding him compassionate but often abrupt and unhelpful. This reviewer also highlighted a lack of clear advice and pricing information, further emphasized by zenon rozwalka, who was surprised by additional costs not initially disclosed over the phone.

On the positive side, Daniela Oliveira and Maureen Navin provided 5-star reviews, praising the clinic for its supportive staff and thorough communication. Daniela appreciated the detailed information provided by Doctor Patrick before and after her cats' surgeries, contrasting it with other clinics where information was less personal. Maureen, a long-term client, commended David's professionalism and compassionate approach.

The clinic's reviews suggest variability in service quality, with some clients experiencing excellent care and communication, while others faced challenges with transparency and staff demeanor. Despite these mixed reviews, the clinic has maintained loyal clients over the years. Potential clients might consider these factors when choosing Allpets Veterinary Clinic, particularly focusing on clarifying pricing and service expectations beforehand.