Bedford Vets4Pets Ltd

Took our bulldog here on 3 occasions and have never been happy. They are obviously not familiar with English bulldogs & are there to meet targets. Told to back our dog into a corner so they could try and look at him. On another visit she couldn't look at him & I managed to put dye in his eye. No confidence & interaction to make him feel safe. We took him to specialist in Hitchin as would rather pay money to have him examined correctly. The whole experience at Bedford vets for pets left us & our pet totally stressed. Even the revisit was terrible with extra charges. The reception staff took a call while I was there and the person was obviously stressed & receptionist said she would talk to the vet. On putting the phone down she made no attempt to speak to anyone & chatted away to the other receptionist even though the vet was free. The poor person was waiting for a call back and probably never which just added to the whole lack of confidence in this vets. They have been taken over and all I can say is do not use. Might be better with small animals who knows. Never again. It cost £150 for medication you could buy for £20. Disgusting!!!

Not actually pet related but our car was involved in an accident on the London Rd during the recent heavy winds. Our car had be towed away but during the wait we asked if it was OK for my wife to use the toilet facilities of Vets4Pets. The reception staff were so pleasant and helpful. We would like to thank them for their help during a very stressful morning.

Not impressed with the receptionists, .no hello, no goodbye, I was just ignored.Usually my husband comes with our pets, this time I was with my cat and was expecting a more friendly attitude especially we are paying significant sum of money for treatment for our pets .Politeness costs nothing but valued very highly. However , the vets are good.

I’d like to say a massive thanks to our vet Wendy, she is incredible with our very anxious dog Coco, the student vet who introduced herself, (sorry I’ve forgotten your name) was calm and confident. The nurse, who, when I took Coco in explained the procedure and broke down all the costs of the treatment, so I was absolutely clear what would happen.Thank you also to Tracy and the reception team who have been so helpful throughout, every time I’ve called or visited and really helped me not to worry so much. I’ve used another vet in Bedford previously and my last dog nearly died after being spayed, which has left me so worried about visiting the vet. I have no hesitation in recommending vets for pets. Thank you all

Excellent vets, we have been registered with our animals since Nicole first came to Bedford. The vets and staff are all very kind and have looked after our animals extremely well. Many years ago one of our chihuahuas had a traumatic head injury and I genuinely feel Nicole saved his life, she was incredible.