The Scott Veterinary Clinic Ltd

The Scott Veterinary Clinic Ltd describes itself as independent, offering 24/7 emergency care and operating since 1955 (per its website). Based on the information available, the clinic appears set up for both routine vet care and some more specialist needs—particularly hydrotherapy and exotic pets. Recent reviews include specific examples such as hydrotherapy sessions for a dog with a back issue, care for pet rats, and bird care including claw trimming with an explanation of the procedure.

Services

•24/7 emergency care (stated on the clinic website).
•Hydrotherapy (website; also mentioned in reviews for an ongoing back issue, with weekly sessions referenced).
•Exotic pet care (website), with reviews specifically mentioning
•Rats (long-term client; vet noted as knowledgeable about rats).
•Birds, including claw trimming and talking owners through the procedure.
•Surgery for bladder stones/blocked urethra is referenced in a review (including catheter removal and subsequent referral), though outcomes in that account were disputed.

People

•Joanna (vet): thanked for kind and gentle euthanasia care (“send him over the rainbow bridge”).
•Rory (vet): repeatedly highlighted for knowledgeable rat care, taking time in consultations, and offering multiple treatment options.
•Milly (hydrotherapy): described as explaining sessions clearly and helping a dog feel comfortable attending weekly hydrotherapy.
•Talli (role not stated): mentioned as being helpful and bringing a sense of humour during an appointment.
•Reception team: noted as welcoming, and one reviewer appreciated being able to pay by phone after leaving when they had to go quickly.

Reviews

Google rating: 4.6 stars from 643 reviews.

•Clear positives around exotic-pet knowledge, including rats and birds (e.g., claw trimming with an explanation of what was being done).
•Hydrotherapy is repeatedly mentioned, including weekly sessions for a back issue and staff explaining what to expect.
•Multiple reviews mention kindness during difficult appointments, including euthanasia.
•One detailed negative review alleges a failed bladder-stone/blocked-urethra surgery with rapid recurrence and a costly specialist referral, and says the clinic did not accept responsibility.

Reviews for The Scott Veterinary Clinic Ltd

Note: Showing the 5 most recent Google reviews out of 643 we track in total. Recent reviews may not be representative of overall sentiment.

Sue Howard

3 weeks ago

Excellent environment for pets to be seen

Maureen Peddar

3 months ago

A thank you for vet Joanna with her care and kindness with my beautiful Wolfie, even though we had to send him over the rainbow bridge which she did with kindness and gentleness.

2 weeks ago

Ann Walker

Charged £1000s to operate on my dog for bladder stones and associated blocked urethra ( he couldn't pee). During the op Scotts vets didn't remove all the stones or clear the blockage properly, so the problem returned within 2 days of removing the catheter. Total urethra blockage again, necessitating referral to the specialist vets and another operation costing more £1000s. Scotts have taken no responsibility taken for their failure to prpoerly unblock his urethra. I wuld not recommend allowing Scotts vets to undertake this sort of operation. Go straight to the specialist.

Guido Darmanin

Excellent 👍

Liam Burchell

A wonderful Vet who made us laugh and was very pleased to help Burtie Bear. Thank you (Talli) x

Lindsay Rebecca

2 months ago

I’ve been going to Scott Veterinary Clinic for a long time for my pet rats. Seen many vets over the years and Rory is the biggest stand out for me. He is extremely kind, compassionate and very knowledgeable about rats. He always makes the hardest appointments a little bit easier to tackle. He also offers many options for treatment and takes his time in consultations. Rory is a superb vet, a kind person and I’m always grateful for his expertise. Thank you Rory.

Bogey P

Nice clean place, really only option in a very large area that takes care of birds. Doctor was knowledgeable, did a good job trimming the bird’s claws, explaining the procedure to us. Wasn’t expensive. Will be back for sure.

Zoe Watts

Scott’s is not my usual vets but I bring my cocker spaniel there for hydrotherapy due to back issue. The reception team are always welcoming and friendly. I see Milly for hydrotherapy and she is very kind, caring, explaining everything clearly, my dog enjoys coming each week to see her and I feel we are in good hands. Milly and your reception team are a real asset.

Kiran Balloo

5 months ago

Been taking my German Shepard here since I got him as a puppy, staff are friendly, vets are very helpful and you can pay over the phone after you've left (if you've had to leave in a hurry)! Recommend this vets!