The Scott Veterinary Clinic Ltd

- Recent reviews are mostly very positive, with repeated praise for a kind, professional, and efficient team. - Several reviewers mention the practice being easy to contact and able to see pets promptly, including for an emergency cat appointment. - End-of-life care stands out strongly in the feedback, with clients specifically thanking staff for being compassionate, gentle, and unhurried during euthanasia appointments.

Services

•Routine and emergency veterinary care: The clinic says it offers 24/7 emergency care, and recent reviews describe the practice as easy to contact and able to see pets promptly, including a first visit for an emergency cat.
•Hydrotherapy: This is a listed service and has also been mentioned positively in reviews, including weekly sessions for a dog with a back issue. Feedback highlights clear explanations and a calm, reassuring approach.
•Exotic pet care: The clinic advertises care for exotic pets, with review examples including pet rats and birds. Reviewers have praised knowledgeable consultations for rats, discussion of treatment options, and clear explanation during a bird claw trim.
•Surgery and more complex treatment: Surgical treatment appears in reviews, including a case involving bladder stones and a blocked urethra. Feedback here is mixed, with one detailed complaint about the outcome and later specialist referral.
•End-of-life care: Reviews also mention compassionate support during euthanasia appointments, with clients appreciating a gentle, unhurried approach at a difficult time.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review comments on cost are mixed: one bird owner described a visit as not expensive, while one dissatisfied reviewer reported spending thousands of pounds on surgery and later specialist treatment.

People

•Beryl (vet): Praised for professional, empathetic and compassionate support during euthanasia.
•Joanna (vet): Thanked for kind and gentle end-of-life care.
•Rory (vet): Repeatedly praised for rat care, with comments highlighting knowledge, compassion, thorough consultations, and discussion of different treatment options.
•Milly (hydrotherapy): Thanked for being kind, caring, and clear in explaining sessions.
•Talli/Tally (role not stated): Mentioned positively for thoughtful care, trying everything possible, and bringing humour to an appointment.
•Reception team: Described as welcoming and friendly, with one reviewer also appreciating the option to pay by phone after leaving in a hurry.

Reviews

Google rating: 4.6/5 from 654 reviews.

•Recent reviews are mostly very positive, with repeated praise for a kind, professional, and efficient team.
•Several reviewers mention the practice being easy to contact and able to see pets promptly, including for an emergency cat appointment.
•End-of-life care stands out strongly in the feedback, with clients specifically thanking staff for being compassionate, gentle, and unhurried during euthanasia appointments.
•There is also one detailed 1-star review alleging poor surgical management of bladder stones and a blocked urethra, followed by referral for repeat specialist surgery and dissatisfaction over the costs and handling of the case.

Reviews for The Scott Veterinary Clinic Ltd

Note: Showing the 10 most recent Google reviews out of 654 we track in total. Recent reviews may not be representative of overall sentiment.

Emma De Casse

3 weeks ago

I've been with this practice ever since I moved into the area in 2017. They've always treated my pets with the utmost respect and care. Unfortunately my beautiful beagle needed to be euthanised on the 11th of September, and I cannot thank the staff enough for their kindness and the exceptional level of care and service they provided us with that day, especially the vet Beryl who was both professional, but also empathetic and compassionate. At a time of great sadness we felt her warmth and were given time we needed to make difficult decisions without being pressured. Thank you.

Tony Lucas

First visit for an emergency poorly cat. Good experience all round, cat was fine in the end.

james m

3 months ago

Would well recommend. Tally was very good, tried everything that she could and was very thoughtful when we had to make a hard decision.

Lisa Mace

4 months ago

Excellent vets. Professional and kind.

ARandomDude

Rory H

7 months ago

Excellent service, always easy to contact and be seen and always go above and beyond to look after your pet.

Guido Liguori

Friendly staff. Knowledgeable vets. Effective and efficient

Sherridan Gilbert

8 months ago

Sue Howard

10 months ago

Excellent environment for pets to be seen

Maureen Peddar

1 year ago

A thank you for vet Joanna with her care and kindness with my beautiful Wolfie, even though we had to send him over the rainbow bridge which she did with kindness and gentleness.