Companion Care (Bedford) Ltd

- Dr Jo Morrall — Head Veterinary Surgeon; the website notes an interest in exotic animal medicine and a Certificate in Advanced Veterinary Practice. - Kevin Morrall — Financial Controller. - Dr Cody Wells — Veterinary Surgeon.

Companion Care (Bedford) Ltd is part of Vets4Pets and offers routine veterinary care, diagnostics and surgery from a modern, well-equipped practice in Bedford. Website information points to in-house imaging and lab facilities, separate cat and dog waiting areas, and care for cats, dogs, rabbits, other small mammals and some exotics. Recent feedback is mostly positive about kind handling, clear aftercare and helpful communication, although there is also a serious complaint about a spay complication and poor communication at handover.

Services

•Routine and preventive care: vaccinations and boosters, flea and worm treatment, microchipping, weight clinics, lungworm testing and nutritional advice.
•Surgery and procedures: soft tissue surgery, spays, lump removals, orthopaedics including fracture repair and cruciate surgery, and keyhole surgery. Recent reviews mention spays, lumpectomies and a lump removal with stitches, medication and detailed aftercare instructions, as well as a cat with an injury being seen quickly and operated on the next day.
•Diagnostics and inpatient facilities: in-house laboratory testing including microscopy and blood analysis, digital X-ray, ultrasound, ECG, blood pressure monitoring, oxygen chamber, isolation unit, hospital ward and operating theatre.
•Dentistry: dental treatment is listed on the clinic website.
•Cats, rabbits and exotics: cat clinics, rabbit medicine and testing, small mammal medicine and surgery, plus website-listed experience with reptiles, exotic pets and aquatics. Recent reviews also mention supportive rabbit care, including compassionate handling when treatment was not possible.
•Paperwork and support services: pet passport and export/travel documentation support, plus insurance claim processing.
•Emergency arrangements: out-of-hours emergency care is provided by Vets Now.

Pricing

No published pricing information is currently available for this clinic, although one recent reviewer described the prices as reasonable.

People

Named team members include

•Dr Jo Morrall — Head Veterinary Surgeon; the website notes an interest in exotic animal medicine and a Certificate in Advanced Veterinary Practice.
•Kevin Morrall — Financial Controller.
•Dr Cody Wells — Veterinary Surgeon. A recent reviewer specifically praised his calm, patient handling of a large, anxious dog treated under sedation.
•Dr Clarissa Wu — Veterinary Surgeon, listed with FCert (E&CC) and interests in emergency and critical care and exotics.
•Dr Adam Hale — Veterinary Surgeon.
•Dr Diana Pinto — Veterinary Surgeon.

Recent feedback also highlights the reception team for prompt replies, handling pressure well, and liaising effectively between vets and owners.

Reviews

Google shows 4.5 stars from 308 reviews.

•Many recent reviewers describe warm, attentive care, especially around surgery, with positive mentions of spays, lump removals and clear aftercare instructions.
•Communication is a recurring strength, including prompt responses from reception and practical help with complex pet export documentation that needed multiple revisions.
•Reviews also mention good handling of nervous animals and compassionate support in difficult cases, including rabbit care and a condolences card after a loss.
•There is also a detailed negative complaint alleging a spay complication that required specialist treatment, along with poor communication at handover; this sits alongside a larger number of positive surgical accounts.

Reviews for Companion Care (Bedford) Ltd

Note: Showing the 10 most recent Google reviews out of 308 we track in total. Recent reviews may not be representative of overall sentiment.

Sarah Gurr

4 months ago

The team who looked after Fig for her spay were absolutely wonderful. From the moment we arrived, they gave her so much love and plenty of cuddles, which helped her feel safe and comfortable during the whole process. It was clear they truly cared about her wellbeing. Thank you for making her experience as stress-free as possible. We’re so grateful for the kindness and excellent care you provided to our girl. Highly recommend! 🥰 🐶

Mark Evans

Fantastic service. Our dog needed a lump removed and stitched up. Everything went perfectly, we got him back in a couple of hours along with medication and comprehensive instructions for after care. We also use this vets for flea and worm treatment. Never had any problems with the services they provide and the prices are always reasonable.

Weird gothic Creature

6 months ago

Cat spayed here went wrong needed up needing specialist care due to the fact they severed the tube connecting to a kidney, on arrival they had gave us our sedated cat to take to a specialist, told us to keep her warm and ‘good luck’, despite their negligence (which luckily they paid for) we did not get the chance to meet the vet who had performed the procedure and only found out the proper details from the specialist we then went too. This is not the only pet who has not received adequate care, as we had a dog last year who was sent home still visibly unwell who later passed away.

S A

10 months ago

They are amazing. They fixed all the problems caused by Acorn in Bedford. They saved our puppy almost killed by overdose at Acorn.

ginger bunny g l

11 months ago

When our much loved little rabbit suddenly lost the use of her back legs we brought her to these vets, they where gentle and kind with her, unfortunately there was nothing that could be done to help, however the vet and all the staff where very supportive and kind to myself and my son, they also sent us a beautiful condolences card as well. Would definitely recommend this vet for your rabbits.

Manisha Kalyan

Companion Care have been looking after my Dog since he was a puppy back in 2020. The majority of the visits have been fantastic, the reception staff are fantastic under pressure in their extremely busy roles. The surgery's reception staff are prompt to respond to emails and to answer phone calls. They also are great at liaising between the clinical staff and the pet owners. Special mention to Dr Cody Wells who recently treated my Dog under sedation as my Dog is big, strong and very anxious at the Vets! Dr Wells was very patient, empathetic and presented excellent knowledge clinical. The whole team were excellent.

Al Griffiths

1 year ago

These have been our vets since we first got our Chocolate Labrador Willow in 2014 as a puppy and throughout our time using them, they have been amazing. Not only did we use them for our usual check ups and vaccination boosters, but we used them for Willows operations including spaying and recently for lumpectomies, and they have been great! Recently we used them for support with exporting Willow to our new home in Dubai and they have been so so supportive with all the documentation requirements, often having to do things multiple times due to unclear instructions from the export agent, but every time they have been friendly, professional and proactive in their timings on providing updated documents. I would highly highly recommend Companion Care Vets Bedford to anyone!!

Bev Saward

2 years ago

A wonderful Team who are caring and supportive. Excellent with my fur baby who had an injury, saw her within half hour of sending the images via WhatsApp and operated the next day. Thank you for your help 🐈♥️