Three puppies in a wicker basket

Companion Care (Bedford) Ltd

#6 Vet in Bedford, Bedfordshire

4.5
Corporate

Companion Care (Bedford) Ltd – Vets in Bedford

Updated January 2026
Corporate
Top 10 Ranking
#6 in Bedford

Clinic Overview

Companion Care (Bedford) Ltd describes itself as a locally owned veterinary practice with a modern, well‑equipped facility. The website and reviews suggest it’s set up for both routine care (vaccinations/boosters, parasite treatments) and surgery, with owners specifically mentioning spays, lump removals/lumpectomies, and an operation for an injury arranged quickly after images were sent in.

Companion Care (Bedford) Ltd describes itself as a locally owned veterinary practice with a modern, well‑equipped facility. The website and reviews suggest it’s set up for both routine care (vaccinations/boosters, parasite treatments) and surgery, with owners specifically mentioning spays, lump removals/lumpectomies, and an operation for an injury arranged quickly after images were sent in.

Review signals are mostly positive (including repeat long-term users), with several detailed accounts of clear aftercare instructions and supportive communication. There is also a serious, detailed complaint alleging a spay complication that required specialist care and poor communication at handover; this conflicts with multiple other spay/surgery experiences described as smooth and well-managed.

Concrete specifics supported by the inputs

  • Same-practice surgical cases mentioned: spays and lump removals, including a dog returned “in a couple of hours” with medication and aftercare instructions (review).
  • Sedation for an anxious, large dog and patient handling noted (review).
  • Pet travel documentation support is described by an owner who needed repeated document updates (review).
  • Facilities listed include in-house lab, digital X‑ray, ultrasound, operating theatre, plus separate cat & dog waiting areas (website).

Services

Services and capabilities mentioned on the clinic website and in reviews include

  • Surgery
  • Soft tissue surgery (website)
  • Spays (reviews)
  • Lump removal / lumpectomies with stitches and post-op medication (reviews)
  • Orthopaedics including fracture repair and cruciate surgery (website)
  • Keyhole surgery (website)
  • Dentistry (website)
  • Diagnostics & inpatient support (in-house facilities)
  • In-house laboratory, microscopy, blood analyser (website)
  • Digital X-ray, ultrasound (website)
  • ECG, blood pressure monitoring, oxygen chamber, isolation unit, hospital ward (website)
  • Preventive and routine care
  • Vaccination boosters/check-ups (reviews)
  • Flea and worm treatment (review)
  • Microchipping (website)
  • Weight clinic and lungworm testing (website)
  • Nutritional advice (website)
  • Cats and small mammals/exotics
  • Cat clinics (website)
  • Rabbit medicine and testing; small mammal medicine and surgery (website + rabbit case in reviews)
  • Species handled includes small animals and reptiles; specialties list exotic pet and aquatics (website)
  • Paperwork and admin support
  • Pet Passport (website) and export/travel documentation support described in a review
  • Insurance claim processing (website)
  • Emergency care
  • The website states out-of-hours emergency care is provided by Vets Now (website).

People

Named team members from the website and reviews

  • Dr Jo Morrall — Head Veterinary Surgeon & Practice Owner (website). The site notes an interest in exotic animal medicine and lists a Certificate in Advanced Veterinary Practice (website).
  • Kevin Morrall — Financial Controller & Practice Owner (website).
  • Dr Cody Wells — Veterinary Surgeon (website). In a review, an owner describes him treating a large, anxious dog under sedation, highlighting patience and clear clinical approach during a stressful visit.
  • Dr Clarissa Wu — Veterinary Surgeon (website), listed with FCert (E&CC) and an interest in emergency/critical care and exotics (website).
  • Other vets listed: Dr Adam Hale and Dr Diana Pinto (website).

Front-of-house communication is repeatedly mentioned in reviews: owners describe reception as responsive to emails/calls and effective at liaising between clinical staff and pet owners (review).

Reviews

4.5 stars from 308 reviews. - Surgery experiences are frequently described as smooth and well-organised, including spays and lump removals, with pets going home with medication and detailed aftercare instructions.

  • Supportive handling of nervous animals is specifically mentioned (a large, anxious dog managed under sedation with a vet described as patient).
  • Communication/admin help comes up repeatedly (prompt responses; help with complex pet travel documentation that needed multiple revisions).
  • Compassion around end-of-life or untreatable cases is described in a rabbit case, including supportive staff and a condolences card.
  • A serious negative account alleges a spay complication and poor communication at handover, plus another claim of a dog being sent home unwell who later died; these reports conflict with multiple other accounts of safe, attentive surgical care.

Special Services

Vet Nurse Training

Location

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