Heath & Reach Veterinary Surgery

Heath & Reach Veterinary Surgery presents itself as a small-animal practice for dogs, cats, and small mammals. Recent reviews describe owners using it for routine consultations, ongoing medical management, and at least one same-day emergency appointment, with many praising the vets’ advice, care, and handling of larger or more challenging dogs. A small number of negative reviews focus on communication and one alleged misdiagnosis during pandemic-era arrangements.

Services

• •Small-animal care: the practice is associated with treatment for dogs, cats, and small mammals.
• •General consultations and advice: reviewers mention helpful advice, vets listening to concerns, and time spent discussing treatment options and next steps.
• •Ongoing medical management: one owner describes frequent repeat visits for a chronically ill cat needing antibiotics and steroids.
• •Skin and general medical issues: recent feedback includes a consultation about a cat’s skin allergy and an emergency visit where a cat received a thorough examination, pain relief, rehydration, and antibiotics.
• •Handling nervous, large, or difficult pets: owners specifically praise the team’s approach with large dogs, including a Cane Corso, and say staff are calm and capable when pets are harder to manage.
• •Booking convenience: one reviewer highlights the online booking system positively.

Pricing

No published pricing information is currently available for this clinic.

People

• •Hannah (vet): named by multiple owners, who say they trust her advice and value the way she handles large or intimidating dogs.
• •Ciara: praised in a recent review for being knowledgeable, kind, and taking time to listen carefully to an owner’s concerns when managing an older dog with ongoing health issues.
• •Wider team: unnamed vets and reception staff are described as friendly, professional, knowledgeable, and caring, especially by owners dealing with repeat visits and long-term treatment.

Reviews

Google rating: 4.7 stars from 667 reviews. Recent feedback is largely very positive, with a few clear complaints alongside the stronger overall sentiment.

• •Owners frequently praise the vets for being caring, knowledgeable, and thorough, with several saying they feel listened to and given clear advice.
• •Recent examples include a same-day emergency appointment for a cat, long-term support for a chronically ill cat needing repeat medication visits, and a consultation about a skin allergy.
• •Reviewers also highlight good handling of large or difficult dogs, friendly staff, and in a couple of cases describe the clinic as reasonably priced.
• •Negative comments are in the minority and focus on communication, including one complaint about a charged visit after a cryptorchid procedure enquiry, and one older complaint about a pandemic-era outdoor examination and alleged misdiagnosis.