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42 clinicsShowing 21-30 of 42 clinics
- •Clear, reassuring communication is a consistent theme, with owners saying the team talks them through options and makes sure they are comfortable with the plan. - Compassionate end-of-life care stands out strongly, with Carla and Beth singled out for a calm, unhurried, and respectful approach. - PennHip testing is a draw for referral-style visits, with some owners travelling from farther afield specifically for this service.
- •Several owners describe excellent urgent care, especially for very unwell cats, with Frankie and David singled out for acting quickly and helping pets recover after other practices had not resolved the problem. - Positive reviews also praise the team for being kind, welcoming, knowledgeable, and compassionate, including one owner who felt a euthanasia appointment was handled in a very thoughtful way. - Negative reviews focus on cost and pricing communication, with complaints about expensive tests or medicines and frustration where expected prices reportedly changed.
Our Score (51/100)
Heath & Reach Veterinary Surgery presents itself as a small-animal practice for dogs, cats, and small mammals. Recent reviews describe owners using it for routine consultations, ongoing medical management, and at least one same-day emergency appointment, with many praising the vets’ advice, care, and handling of larger or more challenging dogs. A small number of negative reviews focus on communication and one alleged misdiagnosis during pandemic-era arrangements.
- •Positive feedback centres on specific clinicians, especially Wendy and Nicole, with owners praising calm handling, kindness and strong support in stressful situations. - Several reviews highlight good communication during treatment, including clear explanations of procedures and costs before going ahead. - Negative feedback most often focuses on reception and administration, including feeling ignored at the desk, confusion over registration, and a delayed vaccination appointment because prior records had not been chased.
The Icknield Vet Group is a veterinary practice in Dunstable that also operates as a Veterinary Nurse Training facility. Recent feedback suggests it is set up for both routine care and quicker-turnaround problems, with owners describing prompt appointments, clear explanations of treatment options, and supportive follow-up after surgery. Reviews also mention same-day blood test results, help with insurance paperwork, and a calm, professional approach from vets, nurses, and reception staff.
Ampthill Veterinary Centre in Bedford is a veterinary practice that also lists itself as a veterinary nurse training facility. It sees cats and dogs for both routine care and more complex cases, with reviews mentioning neutering and spays, surgery, urgent injury treatment, diagnostics, and end-of-life support including home visits. Recent feedback consistently highlights clear communication, a caring manner, and practical support during difficult situations.
- •Dr Jo Morrall — Head Veterinary Surgeon; the website notes an interest in exotic animal medicine and a Certificate in Advanced Veterinary Practice. - Kevin Morrall — Financial Controller. - Dr Cody Wells — Veterinary Surgeon.
- •Recent feedback is strongly positive about the team’s manner, with repeated comments describing staff as caring, friendly, kind, and respectful. - Several owners mention being able to get appointments when needed and feeling listened to during consultations. - Handling of nervous pets stands out, including praise for a nurse who managed a timid older cat very well during treatment.
- •Recent feedback is very positive overall, with farming clients repeatedly describing the team as friendly, thoughtful, hard-working and helpful. - Reviews highlight good availability and responsiveness, including support by phone and during farm visits. - Several comments point to a strong understanding of farming, with specific praise from sheep and goat owners.
- •Owners repeatedly highlight the cat-only setup as a major plus, saying the quiet environment, lack of dogs, and cat-friendly touches help make visits less stressful. - Tamsin and the team are regularly praised for clear communication, kindness, patience, and taking time during appointments rather than rushing. - Recent care examples mentioned in reviews include dental treatment with extractions and follow-up, as well as kitten spay/neuter, microchipping, and parasite treatment.